The Pennsylvania Liquor Control Board

Responsible Alcohol Management Program Certification

Legislation enacted June 18 of 2001 establishes a voluntary Responsible Alcohol Management Program certification that provides incentives for licensees who participate.  Completion of the program provides certification for two years.  There are five parts to the program:

  1. Owner/Manager Training - An owner and/or manager must attend a free training session offered by the Pennsylvania Liquor Control Board. 
    Schedule of Owner/Manager Trainings
  2. Alcohol Server/Seller Training - 50% of the licensee’s alcohol service employees must complete a PLCB certified alcohol server/seller education program.  (This includes anyone who is in the position to serve alcoholic beverages and/or check IDs.)  Upon completion of the program, employees are required to complete a course examination and must receive an 80% or better. 
    List of Approved Independent R.A.M.P. Server Trainers
  3. New Employee Orientation – New employee orientation must be provided on or before the first day of the employee’s employment as a member of the licensee’s alcohol service staff.  The Board will provide the licensee with a checklist and appropriate learning methods and licensees must maintain these records.
    Download the form here.

  4. Signage – Posting of signs regarding responsible alcohol service.  Signage will be  provided by the Board; however, the licensee may use other signage provided that it is equivalent in size, number and content to the Board’s.  Signage must be prominently displayed so that it can be observed readily by patrons.  Licensees shall be responsible for posting and maintaining the signage at all times

        Signage shall minimally include the following information:
             a. Acceptable forms of ID. 
             b. Refusal of alcohol service to minors and visibly intoxicated patrons.

  5. Certification Compliance Appointment and Visit – The final component consists of a compliance visit from your Regional RAMP Representative.  After successful completion of the 4 above listed requirements necessary to receive official PLCB-RAMP Certification, you must contact your Regional RAMP Representative and arrange a time and date for a visit to your establishment to review and complete the necessary documentation.     

Benefits to the licensee include:

  • Possible reduction in the fines and penalties issued by the Administrative Law Judge to the licensee for serving a minor or a visibly intoxicated patron, so long as the licensee was in compliance with all parts of ACT 141 at the time of the violation and had no citations in the previous 4 years.
  • Knowledgeable, responsible, well trained alcohol service staff and management.
  • Recognition as a responsible licensee in your community.


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